VETACARE Iron with Steam Generator

Payment Policy

Payment for an order can be made by any payment method offered on the Linstashop platform.

In the case of deliveries of several orders or split deliveries of the same order, the customer is only obliged to pay for the items received each time.

In the event of non-payment (total or partial) of the total amount of the invoice, the order delivered on the day of the invoice will be taken back by the delivery person.

Delivery Policy

Delivery is made to the place indicated by the buyer on the order form, with a hand-delivery.

The delivery time indicated at the time of order registration is given for information purposes only and is not guaranteed. Deliveries are made by our transport partners, and the customer is notified by phone before a delivery.

Consequently, any reasonable delay in the delivery of the products may not give rise to the benefit of the buyer to:

* The award of damages;

* Cancellation of the order.

If damage occurs during the transport of the order, and in the event of delivery of a package that is clearly and visibly damaged, or does not contain all of the goods invoiced, it is the responsibility of the customer to refuse the delivered package and to inform customer service without delay in order to remedy it.

Refund Policy

Once the order has been received, the buyer has a period of 3 days to exercise his right of withdrawal without having to pay a penalty. After this period, the customer is no longer able to return a product. This right of withdrawal is only valid if justified, in particular because of goods that do not conform to those displayed on the site or because of an error on the product sent.

All returns must be made in the original and complete condition of the package (packaging, accessories, instructions). Otherwise, the customer is liable. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

Return shipping costs are the responsibility of the customer.